Squeed Ski

Terms & Conditions

Last updated: October 2026

These terms and conditions apply to all private transfer and chauffeur services booked with Squeed Ski (“we”) through ski.squeed.fr, WhatsApp, phone or email. By confirming a booking, you accept these terms.

1. Service provider

2. Booking

A booking is confirmed once we have sent you a written confirmation (WhatsApp, SMS or email) stating the date, time, pick-up and drop-off points, vehicle and price. Please check these details carefully and tell us immediately if anything is incorrect.

3. Prices

• Prices are fixed per vehicle, not per person, for the route and vehicle confirmed in writing.
• They include the driver, fuel, tolls, ski equipment and standard luggage, flight tracking and waiting time caused by flight or train delays.
• Changes made after confirmation (extra stops, different address, extra passengers or luggage requiring a larger vehicle) may change the price; we will always confirm the new price before the trip.

4. Payment

We accept card payments (Visa, Mastercard, CB, American Express, Discover, JCB, UnionPay), Apple Pay, Google Pay, bank transfer, cash and selected cryptocurrencies (Bitcoin, Ethereum, USDT, USDC, Solana, Litecoin, Dogecoin). Payment can be made before or after the ride, as agreed at booking. An invoice is provided for every trip.

5. Cancellation

• Free cancellation up to 24 hours before the scheduled pick-up time, with a full refund of any amount paid.
• Cancellations less than 24 hours before pick-up, or no-shows, are charged 100% of the price.

6. Waiting time and delays

For airport and station pick-ups, we track your arrival and adapt the pick-up time at no extra cost. For other pick-ups, the driver waits [e.g. 15 minutes — to complete] free of charge after the agreed time; additional waiting may be charged.

Drive times given on our website are estimates in normal traffic. Snow, road closures, accidents or heavy traffic (especially on winter Saturdays) can extend the journey; such delays do not entitle you to a refund.

7. Passengers, luggage and child seats

• The number of passengers and pieces of luggage must not exceed what was declared at booking.
• Child seats and boosters are provided free of charge on request and must be requested at booking.
• Smoking, and any behaviour endangering the driver's safety, are not allowed in our vehicles.
• Any damage or exceptional cleaning caused by passengers may be charged.

8. Liability

Our vehicles and drivers are licensed and insured for passenger transport. We are not liable for delays or missed connections caused by circumstances beyond our control (weather, road closures, strikes, accidents, force majeure), nor for personal belongings left in the vehicle.

9. Complaints and disputes

Any complaint should be sent within 7 days of the transfer to our customer service, handled personally by Jaafar Berhila, President, by WhatsApp (+33 6 29 39 26 31) or by email at contact@squeed.fr. We will reply as quickly as possible.

These terms are governed by French law.

See also our Privacy Policy and Legal Notice.